Refund policy

At Merilyn, customer satisfaction is important to us, and we want to be fully transparent about our return policy.Please note: Due to the nature of this product (Persimmon Soap), it is NOT eligible for return, exchange, or refund once the order has been placed and delivered. This applies to all orders, regardless of whether the packaging has been opened or not. We encourage all customers to carefully review product details, ingredients, and descriptions before completing their purchase. If you receive an incorrect item, please contact our support team within 48 hours of delivery at [your support email], along with photos/videos of the product and packaging, so we can assist you appropriately. By placing an order with Merilyn, you acknowledge and agree to this No Return, No Refund policy. For any questions, feel free to reach out to us at [your support email]. Thank you for shopping with Merilyn!